Case Study: SNDL elevates loyalty engagement with Vibes' mobile engagement platform

SNDL boosts loyalty engagement with Vibes and achieves over 50% save rate

SNDL, a leading Canadian cannabis and liquor retailer, needed to drive customers into their stores and boost loyalty program engagement. They partnered with Vibes and its mobile engagement platform to address these challenges, seeking a more intimate and effective channel than email.

Vibes implemented an SMS transactional messaging and Mobile Wallet solution, including a digital loyalty card. This provided a seamless checkout experience and highly personalized outreach. A key measurable result was a digital wallet save rate of well over 50%, demonstrating strong customer engagement and value.

SNDL