Vibes
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Case Study: Progressive Leasing doubles SMS engagement with Vibes
A Vibes Case Study
Progressive Leasing Doubles SMS Engagement Rate Using Vibes
Progressive Leasing saw the limits of email and wanted a better way to reach customers in real time with more effective messaging. They turned to Vibes for help, using Vibes’ SMS platform to improve customer engagement.
With Vibes, Progressive Leasing more than doubled its benchmark broadcast SMS engagement rate and retained well over 99% of SMS subscribers. Vibes also helped the company consolidate more of its SMS communications, including promotional and transactional messaging, and set the stage for future mobile wallet use.
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Progressive Leasing
Adam Price
Senior Software Engineering Manager