Case Study: a major retail apparel company digitizes employee referral offers with Vibes Mobile Wallet

Major Retail Apparel Company boosts referrals with Vibes as 60% of employees share mobile wallet passes

A major retail apparel company faced challenges with its longstanding employee referral program, which relied on expensive and slow-to-distribute physical discount cards. These cards were often unused, causing the company to miss opportunities to build customer loyalty. They turned to vendor Vibes and its Mobile Wallet solution to digitize the offers for easy distribution.

Vibes implemented a seamless, managed service solution that included an SMS "text to share" component, moving the program to mobile wallet passes. The pilot results were encouraging, with 60% of employees distributing the digital passes to bring in new customers. The company can now easily attribute and track referrals within the Vibes platform, providing a clear path to increased revenue as the program scales.