Case Study: Texas Financial Service Company achieves real-time network troubleshooting and monitoring with VIAVI Solutions Observer Platform

Texas Financial Service Company - Customer Case Study

Texas Financial Service Company, a major Texas-based financial services provider, needed a more scalable and cost-effective way to monitor its rapidly growing network as millions of daily transactions and a 30% membership surge strained its legacy, siloed architecture. Using VIAVI Solutions’ Observer platform, the company sought better real-time troubleshooting and visibility across its data centers and applications.

VIAVI Solutions helped the customer build an SDN-based monitoring fabric using white box hardware and deployed Observer GigaStor retrospective network analysis appliances to capture and analyze traffic. The result was improved real-time visibility, faster problem resolution, and lower monitoring costs, with the company able to redirect flows, piece together conversations, and troubleshoot application performance issues without relying on reactive SPAN-port-based methods.