Case Study: Jack in the Box improves network efficiency with VIAVI Solutions Observer Platform

Jack in the Box - Customer Case Study

Jack in the Box, a major restaurant chain with an extensive network of over 4000 nodes, faced challenges monitoring and managing varied WAN and LAN traffic across its vast infrastructure, which led to congestion issues. The company partnered with VIAVI Solutions to gain visibility into its network traffic and identify inefficiencies.

By deploying the VIAVI Observer Performance Management Platform, including Analyzer Suite and Probes, Jack in the Box was able to identify and control unneeded data traffic, making their existing capacity more efficient and relieving congestion. The solution from VIAVI provided proactive management through features like "What-if" Analysis, allowing the company to forecast the impact of network changes and prevent future problems without immediately investing in more bandwidth.

Jack in the Box

Jim Antoshak

Network Support Manager