Case Study: FTTH Network Construction achieves faster fiber certification and fault resolution with VIAVI Solutions ONMSi

FTTH Network Construction - Customer Case Study

FTTH Network Construction, a major European service provider, faced the challenge of deploying fiber-to-the-home infrastructure efficiently while ensuring high service quality. The operator needed to reduce issues from improper fiber handling, verify installations over time before service activation, and avoid costly truck rolls when customers reported faults. To address these needs, the company worked with VIAVI Solutions and its ONMSi Optical Network Monitoring System for PON.

VIAVI Solutions implemented ONMSi with remote optical test units to centrally certify fiber installations, support provisioning, and monitor the network for faults without dispatching technicians. The solution helped standardize and document fiber tests, track subcontractor progress, improve customer delivery commitments, and speed root-cause analysis for service issues. As a result, the provider reduced repair times and truck rolls, improved SLA response during civil works, and delivered better quality of service for FTTH customers.