Case Study: Exmark Manufacturing achieves faster troubleshooting and higher end-user satisfaction with VIAVI Observer Platform

Exmark Manufacturing - Customer Case Study

Exmark Manufacturing, headquartered in Beatrice, Nebraska, is a maker of durable lawn mowers and turf care equipment. The company struggled with limited network visibility and difficulty determining whether performance issues were caused by the network or by applications, and turned to VIAVI Solutions’ Observer Platform for help.

VIAVI Solutions implemented Observer to improve troubleshooting after incidents or performance degradation and to provide analytics for IT planning. As a result, Exmark Manufacturing reported faster troubleshooting, higher end-user satisfaction, and better ability to prove whether the network was or was not the source of a problem, helping application programmers and system administrators correct issues more effectively.

Exmark Manufacturing

Eric Klaus

Network Administrator