Case Study: Central DuPage Hospital achieves better network visibility and VoIP reliability with VIAVI Solutions Observer Platform

Central DuPage Hospital - Customer Case Study

Central DuPage Hospital, an independent healthcare network, faced significant challenges managing network performance and connectivity issues associated with a major VoIP deployment and the expansion of other critical applications. Lacking adequate analysis tools, they required a solution to monitor their network and maintain performance, leading them to work with VIAVI Solutions.

VIAVI Solutions implemented its Observer Performance Management Platform, including the Observer Expert and GigaStor appliance. This provided complete network visibility, enabling the IT staff to proactively troubleshoot issues, such as identifying a microwave that was interfering with a patient telemetry system. The solution saved hours of troubleshooting time by capturing historical data, ensuring network reliability for vital healthcare applications and preventing potential downtime.

Central DuPage Hospital

Jack King

Director of Information Technology