Case Study: AZ Sint-Jan achieves better network uptime and faster troubleshooting with VIAVI Solutions Observer Platform

AZ Sint-Jan Brugge-Oostende Hospital - Customer Case Study

AZ Sint-Jan Brugge-Oostend Hospital, a major Belgian healthcare provider, faced challenges with performance degradation and intermittent outages on its shared regional network. This downtime posed a serious risk to patient care. To achieve broad visibility and enable fast troubleshooting of mission-critical services, the hospital worked with VIAVI Solutions to implement the Observer Performance Management Platform.

The solution from VIAVI included Observer GigaStor for deep packet capture and Observer Infrastructure for bandwidth monitoring. This provided the team with total network visibility, allowing them to pinpoint and resolve issues proactively. The results included the elimination of a major line-saturation problem, the rapid neutralization of a virus that originated on specific medical devices, and a significant reduction in mean time to recovery. The hospital declared the VIAVI Observer Platform the best return on investment they had ever seen from a network management solution.

AZ Sint-Jan

Peter Van Rietvelde

Network and Systems Engineer