Case Study: UMass Memorial Health Care achieves centralized capital spend control with VFA.spendManager from VFA

UMass Memorial Health Care - Customer Case Study

UMass Memorial Health Care, the largest health care system in Central and Western Massachusetts, needed a better way to manage a complex capital budget across construction, IT, and equipment projects. Its manual, spreadsheet-driven process was time-consuming, hard to track, and lacked strong controls over approvals and spending. VFA was selected, with VFA.spendManager used as the budget, approval, and requisition solution.

VFA implemented a centralized, web-based workflow that let UMass Memorial input data once, automate approvals, and connect purchase orders, accounts payable, and the general ledger. The result was stronger accountability, real-time reporting, and better visibility into committed, projected, and actual spend. UMass Memorial also gained faster decision support, workload tracking, and the ability to project year-end accruals and rollovers, with about 25 users active and plans to expand to more than 400 users.

UMass Memorial Health Care

George Nolan

Director of Capital Planning, UMass Memorial Health Care