Case Study: Sisters of Mercy Health System achieves better capital spending control and visibility with VFA

Sisters of Mercy Health System - Customer Case Study

Sisters of Mercy Health System, a large Catholic health system operating 20 hospitals across seven states, faced major challenges managing more than $498 million in annual capital spending with limited visibility, control, and collaboration across planning, budgeting, and purchasing. The organization turned to VFA and its VFA.spendManager capital spend management solution to create a structured, enterprise-wide process for handling capital needs.

VFA implemented a hosted, web-based system across 1,600 users in less than five months, giving Mercy a central platform to document, forecast, track, and reconcile capital activity. With VFA, Mercy reduced report generation and reconciliation from days to minutes, cut requisition-to-purchase-order time from about 30 days to less than five days, improved budgeting accuracy, and lowered unplanned purchase premiums from as much as 60% to under 20%, while also identifying dozens of group purchasing opportunities.

Sisters of Mercy Health System

Hector Boirie

Chief Capital Management Officer, Sisters of Mercy Health System