Case Study: Fastfrate boosts employee engagement and idea participation with Vetter

Fastfrate doubles ideas and cuts admin time to under 10 minutes a week with Vetter

Fastfrate, a Canadian trucking and transportation company, faced significant challenges with its previous employee engagement program. The system was overly complicated, leading to widespread employee confusion and dissatisfaction. Employees received no feedback on whether their ideas were implemented, and the company lacked a method to ask targeted questions or reward the best suggestions. To address this, Fastfrate partnered with Vetter to implement its online suggestion box platform.

By using Vetter's software, which featured an intuitive layout, anonymous idea submission, and targeted challenges, Fastfrate dramatically improved participation. The solution resulted in a doubling of the number of ideas submitted each month and led to the implementation of impactful ideas that helped win back lost customers and created a new advertising campaign. Administration time for the program was reduced to less than ten minutes per week, making Vetter an efficient and highly effective tool for employee engagement.

Fastfrate