Case Study: FastFrate achieves 100% growth in employee ideas and under-10-minute weekly admin with Vetter

Employee engagement program success at FastFrate, with Vetter!

Fastfrate was struggling with low employee engagement: staff found the previous system “complicated in every way,” ideas were unfocused, there was no feedback loop, and only a small group of employees participated. Fastfrate partnered with Vetter to replace the old tool with Vetter’s idea-management/suggestion-box platform to broaden participation and simplify the employee engagement process.

Vetter launched an online suggestion box for 400+ staff across 10+ cities, using a 60‑second tour, Challenges, anonymity at rating, contributor rewards and management dashboards. As a result Vetter doubled idea volume (100% growth), reduced administration to under 10 minutes per week, and helped implement ideas that reclaimed lost six‑figure accounts and introduced customer‑quote advertising—delivering clear engagement and business impact.

Fastfrate

Shanan Aravind

Business Analyst and Employee Engagement Program Coordinator