Case Study: ShopBack achieves scalable receipt-based rewards in Australia with Veryfi

ShopBack scales receipt rewards in Australia with Veryfi, reaching 75%+ conversion

ShopBack, a leading rewards and loyalty platform in Asia-Pacific, faced a challenge scaling its new receipt-based rewards program in Australia. The platform needed to process tens of thousands of daily receipts from over 100 retailers instantly and accurately without manual review or bottlenecks. To power this, ShopBack partnered with Veryfi and its document intelligence platform to ensure data accuracy and a seamless user experience.

Veryfi implemented its AI-driven platform to extract and validate receipt data in real-time. The solution processed receipts in milliseconds, leading to conversion rates exceeding 75% and tens of thousands of monthly active users. This successful launch provided ShopBack with a reliable, scalable system and served as a proof point for its broader retail media strategy.

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