Case Study: Courier Express scales rapidly and reduces retraining with Veryable

How Courier Express used on-demand labor to adapt during a turbulent year

Courier Express, a regional logistics provider, faced immense challenges due to surging demand and unreliable staffing agencies during the COVID-19 pandemic. High turnover and constant retraining were costly and prevented them from scaling effectively. They turned to the vendor Veryable to use its on-demand labor platform to build a more flexible workforce.

Veryable provided a transparent platform that allowed Courier Express to select high-quality workers based on performance rankings and location, ending the cycle of retraining. This gave them a reliable labor pool that scaled with demand, enabling them to take on new clients and expand their distribution network. As a result, Courier Express now relies exclusively on Veryable, has significantly increased business, and can maintain its core staff while growing into new markets.

Courier Express

Py Stills

Strategic Project Manager