Case Study: Goodwill Houston achieves $2.3M in new revenue and 14% productivity gains with Veryable

Goodwill Houston Creates $2.3M In New Revenue, Bolsters Productivity by 14% With On-Demand Labor

Goodwill Houston, a nonprofit operating over 50 retail locations, faced severe operational challenges due to unpredictable donation surges and labor shortages. These issues created processing bottlenecks that impacted revenue and led to employee burnout. To address this, they partnered with Veryable to utilize its on-demand labor marketplace.

By leveraging Veryable's platform, Goodwill gained access to a flexible pool of vetted workers, allowing them to scale labor up or down instantly to match real-time donation volume. This solution enabled them to maintain productivity without overstaffing or excessive overtime. As a result, Goodwill Houston created $2.3 million in new revenue and boosted productivity by 14% within six months.

Goodwill

Jim F.

Vice President Retail