Case Study: Customized Distribution Services improves inbound receiving and cuts dwell time with Veryable

Customized Distribution Services Achieves Best In Class Speed and Service With Veryable

Customized Distribution Services (CDS), a third-party logistics provider, faced a major operational challenge with a backlog of over 100 trailers and significant labor constraints. This led to slow inbound receiving and high driver dwell times. To address this, CDS partnered with vendor Veryable to utilize its on-demand labor platform.

By building a large, flexible labor pool through the Veryable platform, CDS was able to instantly scale its workforce up or down to meet shifting demand. This solution led to a 36% improvement in inbound receiving speed and a 38% reduction in dwell time incidents, allowing the company to eliminate its backlog and handle significant demand spikes.

Customized Distribution Services

Christopher Couture

General Manager