Case Study: Courier Express scales demand and reduces retraining with Veryable

Courier Express scales to 12+ facilities with Veryable

Courier Express, a regional logistics provider, faced unprecedented demand surges and unreliable staffing during the COVID-19 pandemic. Their reliance on traditional temp agencies led to high turnover and constant, costly retraining, hindering their ability to scale. To address this challenge, Courier Express turned to the on-demand labor platform offered by Veryable.

By using the Veryable platform, Courier Express gained transparency into worker rankings and performance, allowing them to build a reliable pool of vetted Operators. This solution eliminated the cycle of retraining and provided flexible scaling for day and night shifts. The measurable impact for Courier Express was significant: they were able to take on new clients, expand their distribution network, and increase headcount in new markets while maintaining their core staff, leading to substantial business growth.

Courier Express