Case Study: Liebert achieves assured uptime and simplified multi-site power management with Vertiv

Liebert - Customer Case Study

Liebert needed to protect small and remote IT sites, complete multi‑site UPS upgrades and manage ongoing service with limited internal staff while ensuring continuous, clean power. They engaged Vertiv and deployed the Liebert GXT UPS together with the Power Assurance Package to provide on-line double‑conversion protection plus professional lifecycle support.

Vertiv delivered the Liebert GXT UPS and a five‑year Power Assurance Package that includes on‑site start‑up, 4‑hour response, 7x24 support, 100% parts/labor coverage and LIFE™ monitoring, streamlining multi‑site rollouts and reducing IT burden. The solution produced measurable results—299 GXT3 3kVA systems installed across 28 states, 100+ GXT3 systems on a university campus, planned rollouts for nearly 200 restaurant locations and rapid service (a replacement unit restored by 1:00 p.m. the next day)—improving uptime and simplifying maintenance through Vertiv factory‑authorized technicians.

Liebert