Case Study: Sierra Air achieves tight cost control and scalable growth with Vertical Market Software

Sierra Air - Customer Case Study

Sierra Air, the largest HVAC company in Nevada, faced the dual challenge of surviving the recession and scaling back into rapid growth while maintaining tight control over costs and operations. Sierra Air had used VMS GUI from Vertical Market Software since 1995, but needed better job-costing controls and a mobile solution to support a service business that now represents 40% of revenue and a customer base of 150,000 service sites.

Vertical Market Software customized its VMS Job Cost module for Sierra Air and is rolling out Ventus Mobile Field Service to replace third‑party mobile tools. The VMS customizations gave Sierra unprecedented cost visibility “down to the screw,” helping the company recover to approximately $28 million in revenue and grow service from $1M to $8M; nearly 50 users now access VMS modules. The Ventus upgrade is expected to improve reporting and control, eliminate backend data entry, and save an estimated five to six staff positions.

Sierra Air

Darren Wilson

President