Case Study: Air Liquide achieves faster, smarter sales & use tax compliance with Vertex Inc.'s Sales & Use Tax Returns Outsourcing

Outsourcing Returns Enables Air Liquide Tax Department To Work Smarter, Not Harder

Air Liquide, a global manufacturer of industrial gases, faced a sharp compliance burden after reorganizing into eight operating entities in 2005—growing sales and use tax returns from about 1,200 to 5,000 per year along with hundreds of notices, licenses, and audit activity. Staffing the increased workload became unsustainable amid turnover, so Air Liquide turned to Vertex and its Vertex® Sales & Use Tax Returns Outsourcing to find a more efficient way to manage monthly compliance.

Vertex implemented an end-to-end outsourcing solution—handling returns preparation and filing, funding and one-step payments, reconciliations, notice management, and secure portal-based archiving with a dedicated returns processor. As a result, Vertex cut Air Liquide’s compliance cycle from roughly two weeks to two days per month, reduced notices from about 50–70/month to ~10/month, consolidated payments into single wires, and provided 24/7 access to archived returns—freeing the in-house tax team to focus on audits, analytics, and strategic projects.

Air Liquide

Chris Ackman

Compliance Lead