Case Study: MetLife achieves streamlined taxability decisions and monthly process efficiency with Vertex Inc.

MetLife Connects SAP Ariba with Vertex to Make Better Taxability Decisions

MetLife, one of the world’s largest financial services companies, needed better, consistent taxability decisions across its global procurement. To capture the critical information at purchase and ensure it flowed into its tax systems, MetLife worked with VERTEX to add decision-tree logic in SAP Ariba and integrate that output into Vertex Indirect Tax Returns.

VERTEX delivered the integration and tax-processing solution, helping MetLife increase the efficiency of its monthly processes, improve data analytics, and surface spend insights and tax-planning opportunities. The VERTEX solution created a single source of truth for MetLife’s tax function and materially improved its ability to make accurate taxability determinations.

MetLife

Lori Guardado

Assistant Vice President