Case Study: Procter & Gamble achieves stronger global tax governance and compliance with Vertex Inc.

Global Tax Governance Standards & Worldwide Process Improvements

Procter & Gamble, operating in about 70 countries, faced complex indirect tax governance and compliance challenges due to rapidly changing tax laws across many jurisdictions. To address this, P&G partnered with Vertex Inc. and used Vertex O Series as an audit and validation tool to check the accuracy of tax coding in its SAP ERP system.

Vertex Inc. implemented a globally standardized offline validation process that sampled invoice transactions, reconciled differences, and categorized issues to drive process fixes. The rollout was completed in 40 markets, with 12 more in progress, and helped P&G improve VAT compliance, strengthen indirect tax governance, and uncover business-process improvements; P&G reported better tax coding compliance and an overall improvement in indirect tax figures.

Procter & Gamble

Andrew Henderson

Global Program Manager