Case Study: Ingram Micro achieves time and cost savings and improved tax compliance with Vertex Inc.'s cloud-based Vertex O Series On‑Demand

Cloud-Based Indirect Tax Saves Ingram Micro Time and Money

Ingram Micro, the global leader in cloud, mobility and technology lifecycle services serving 250,000+ customers across 160 countries, faced the challenge of standardizing and automating indirect tax across multiple ERP systems during its migration to SAP S/4HANA. To address complexity, compliance and the need for consistent tax calculation, Ingram Micro turned to Vertex, implementing Vertex O Series On‑Demand (initially for North America) and planning a broader global deployment.

Vertex delivered a single, centralized tax calculation platform integrated with SAP and S/4HANA, enabling tax process automation, self‑service reporting and consistent tax results across ERPs. As a result, Ingram Micro realized time savings, improved compliance and auditability, standardized processes with reduced maintenance costs, and the ability to produce consistent tax outcomes—demonstrating tangible operational and cost efficiencies from Vertex’s solution.

Ingram Micro