Case Study: Bose Corporation achieves automated, end-to-end sales tax management with Vertex Inc.

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Bose Corporation - Customer Case Study

Bose Corporation needed an end-to-end sales tax management solution to handle tax calculation in SAP, exemption and certificate management, compliance, and reporting across retail stores, website, call center, and wholesale channels. Bose selected VERTEX and its Vertex Indirect Tax O Series to provide reliable taxation on every transaction and better manage tax-exempt sales.

VERTEX implemented Vertex Indirect Tax O Series and Vertex Indirect Tax Returns to automate exemption handling via tax matrix tables and streamline monthly compliance. As a result, Bose eliminated manual research and complex spreadsheets, saved significant time on certificate and exemption processing, and simplified their compliance and reporting processes, improving their sales tax process end-to-end.


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