Case Study: Universal Photonics achieves automated, real-time sales tax accuracy and streamlined compliance with Vertex Inc.'s Cloud Indirect Tax

An industrial manufacturer simplifies sales tax compliance

Universal Photonics, a B2B industrial manufacturer using SAP Business ByDesign for billing, faced a time-consuming sales tax compliance burden—filing 30+ returns in 29 jurisdictions across 13 states. Prior to VERTEX Cloud Indirect Tax, the company manually downloaded reports, researched tax rules and rates, contacted jurisdictions for changes, and prepared paper returns each month.

Universal Photonics implemented VERTEX Cloud Indirect Tax, integrated with SAP Business ByDesign, to automate end-to-end sales tax calculation and monthly compliance, providing real-time taxation on every transaction. VERTEX eliminated much of the manual work, automated preparation and filing across jurisdictions, and delivered improved tax accuracy and operational efficiency.

Universal Photonics