Case Study: Event Network achieves automated, accurate sales tax and streamlined filings with Vertex Inc.'s Cloud Indirect Tax

An e-commerce retailer automates sales tax for online and POS

Event Network, the leading operator of gift shops for aquariums, museums, science centers, and botanical gardens, was burdened by manual sales-tax management across its Magento-based e-commerce and POS operations. After a first solution provider failed to meet their needs, Event Network selected VERTEX and its Vertex Cloud Indirect Tax solution to automate sales tax and refocus staff on serving partners.

VERTEX integrated Vertex Cloud Indirect Tax with Event Network’s Magento platform to automate end-to-end tax calculation, jurisdiction reporting, and the preparation and filing of 35 returns each month. The VERTEX solution restored confidence in tax accuracy on every transaction, eliminated the administrative work of manually breaking out jurisdictions, and allowed Event Network to expand into any U.S. location with confidence.

Event Network