Case Study: MMG Insurance Company achieves immediate ROI and improved agent efficiency with Vertafore (TransactNOW & PL Rating)

With TransactNOW, MMG Insurance delivers real-time connectivity to its agency customers

MMG Insurance Company, a regional property and casualty carrier with an A.M. Best A rating, faced the challenge of helping its agency partners sell more efficiently in a highly competitive marketplace while supporting growing commercial lines and an “ease-of-doing-business” strategy. Leadership recognized that technology choices would directly affect their ability to meet agent demands, integrate with existing systems, and reduce manual processes.

MMG implemented Vertafore solutions—most notably TransactNOW and PL Rating, along with Commercial and Personal Lines Download—to provide real‑time connectivity for billing, claims, policy inquiry, edocs, endorsements and rating integration. Implementation was quick, delivered immediate return on investment, and produced transaction volumes that exceeded expectations and continue to grow; agents and CSRs save time, data reliability improved, data-entry costs dropped, and agency relationships and revenue opportunities strengthened.

MMG Insurance Company

Stacy L. Shaw

Vice President Information System