Case Study: Oyer, Macoviak and Associates achieves 26% annual growth without adding staff with Vertafore AMS360

Oyer, Macoviak and Associatess - Customer Case Study

Oyer, Macoviak and Associates is a family-run, full-service independent insurance agency in Boynton Beach, Florida, established in 1953 and offering home, auto, business and specialty products. Facing a complex Florida market and time-consuming, inconsistent manual workflows, the agency sought to automate routine tasks, improve customer visibility and scale without adding headcount by exploring APIs and an integrated agency management system.

They implemented API integration with Vertafore’s AMS360 to automate forms, carrier interactions and claims reporting, standardizing workflows and eliminating much of the paperwork. The result: about an hour saved per employee per day, policy change times cut from ~30 minutes to ~30 seconds, little-to-no claims paperwork, sustained growth (16% then 26% year-over-year) without new hires and profit margins above 30%.

Oyer, Macoviak and Associatess

Rob Macoviak

President