Case Study: OMSNIC achieves a seamless ImageRight migration and streamlined operations with Vertafore

OMSNIC migrates to latest version of ImageRight with surgical precision

OMSNIC is a specialty insurer founded more than 25 years ago that today covers 83% of the U.S. oral and maxillofacial surgery market. To replace manual, paper-heavy processes (desk barcode printers, scattered scanners and workflows), the company needed a careful upgrade to the latest version of Vertafore’s ImageRight without disrupting day-to-day operations.

OMSNIC planned the migration 18 months in advance, validated hardware/software, mapped workflows, used a scripted desktop install, engaged Vertafore migration experts, and performed thorough end-to-end testing and targeted training. The weekend go-live was seamless, delivering faster, more reliable document workflows, minimal support issues, and sustained operational efficiencies across policy, billing, claims and other departments.

OMSNIC

Peggy Klein

Vice President of Information Technology