Case Study: FCCI Insurance Group achieves efficiency and one-stop access to carrier information with Vertafore ReferenceConnect AI

FCCI Insurance Group moves one full-time employee to a strategic role with Vertafore

FCCI Insurance Group, a regional commercial insurance carrier, faced challenges with inefficient, paper-based systems for managing reference materials, rates, and forms. This manual process created errors and slowed growth. To address this, FCCI partnered with vendor Vertafore to implement its ReferenceConnect AI solution as a centralized electronic information system.

Vertafore's solution, particularly its Web Publishing tool, provided a "one-stop shop" for information, enabling FCCI to efficiently publish, manage, and share content. This resulted in significant efficiency gains, including the ability to reassign one full-time employee to a more strategic role. The solution also made FCCI easier to do business with, solidifying its position as a carrier of choice for its agency partners.

FCCI Insurance Group