Case Study: NIE Networks accelerates digital transformation and opens its connections market with Version 1

NIE Networks opens connections market in 18 months with Version 1

NIE Networks, an electricity transmission and distribution company, partnered with Version 1 to mobilise a business transformation programme. This initiative was a direct response to a regulatory requirement from the Utility Regulator to introduce competition into the electricity connections market, necessitating significant operational change within a strict 18-month timeframe.

Version 1 provided a multi-disciplined team to introduce agile ways of working and develop the necessary digital applications and engagement frameworks. The solution successfully opened the connections market on time and within its £4.7m regulatory budget. Results included a move to modern digital technology, with 50% of applications now created online and over 107,000 documents stored digitally, leading to enhanced efficiency and transparency.

NIE Networks