Case Study: London Borough of Croydon achieves a successful accelerated managed service transition with Version 1

London Borough of Croydon achieves 88% less manual patching with Version 1

The London Borough of Croydon sought a partner to support its Digital Transformation Programme and manage its complex multi-subscription Azure environment, alongside on-premises infrastructure and next-generation firewalls. Through the G-Cloud 12 framework, the council selected Version 1 to provide an ASPIRE Managed Service to meet these challenges.

Version 1 successfully executed an accelerated four-week transition, overcoming initial delays by deploying a multi-disciplinary team and automation. The solution delivered significant results, including an 88% reduction in manual patching, 100% availability since go-live, and enhanced security compliance. The partnership was so successful that the council exited its agreed SLA honeymoon period early, with Version 1 consistently achieving a 90% customer satisfaction rating.

London Borough of Croydon