Case Study: Sundae doubles lead conversion productivity and cuts costs by 50% with Verse

How Verse helped Sundae reduce costs by 50% by doubling lead conversion productivity

Sundae, a real estate marketplace specializing in off-market home sales, faced a high volume of incoming leads that overwhelmed its sales team—agents spent too much time calling poor-fit leads and had no overnight coverage. Sundae engaged Verse to provide a 24/7, human+AI-powered lead engagement solution to handle and optimize outbound and inbound follow-up around the clock.

Verse deployed omni-channel, human+AI lead engagement with long-term nurture, appointment booking and CRM integration to qualify and route prospects to Sundae’s advisors. In just one week Verse qualified over 38% of Sundae’s leads, doubled lead conversion productivity (2x) and helped reduce costs by 50%, ensuring no leads slipped through the cracks.

Sundae

Zach Hubert

Customer Advisor