Case Study: McVey Insurance modernizes communications with Versature

With Versature Mcvey Insurance Evolves into a Digital Brokerage

McVey Insurance, a family-owned insurance brokerage, was burdened by an outdated on-premise PBX system. The aging hardware was unreliable and expensive to maintain, requiring 10 costly traditional telephone lines. This financial and operational inefficiency was a significant challenge as the company worked to transition from a traditional to a digital business model.

Versature provided a cloud-based business phone service that integrated seamlessly with the blueButler broker management system. This integration automatically captured call recordings within their software, saving employees time on manual tasks. The solution from Versature gave the team greater control over their communications through the SONAR web portal and allowed them to reallocate resources from maintaining old technology to improving customer experience.

McVey Insurance

Cindy McDonald

McVey Insurance