Case Study: GroupSource achieves greater reliability and flexibility with Versature

Upgrading to Versature Allows Groupsource to Focus on Their Business

GroupSource, a provider of employee benefits to Canadian businesses, faced challenges with its outdated on-premise phone system. The traditional system suffered from frequent service interruptions, high licensing fees, and a single point of failure, which negatively impacted both operations and customer relationships. This prompted them to seek a cloud-based solution from vendor Versature.

Versature implemented its all-in-one VoIP service, which included hardware and featured disaster recovery capabilities through dual-registering phones and multiple data centers. The solution provided immediate positive results for GroupSource, eliminating regular outages and increasing reliability. This allowed the team to spend less time managing their phone system and more time focusing on their core business, thanks to the simplicity and support provided by Versature.

GroupSource

Adrian Burden

Senior Director, Information Technology