Versature
22 Case Studies
A Versature Case Study
CareWorx, a top 100 global managed service provider, was using four separate, non-integrated phone systems. Their aging on-premise PBX systems were costly to maintain and began experiencing prolonged outages. Anticipating rapid growth, they needed a scalable and reliable VoIP phone service to consolidate their systems and eliminate downtime.
Versature provided a seamless migration to its cloud phone service. The vendor assigned a dedicated Enterprise Client Manager to partner with CareWorx on the complex, timely transition. The results included a rock-solid, reliable service with fantastic call quality, no downtime, and streamlined operations, leaving the customer incredibly happy with the solution.
Shane Ingram
IT Support Manager