Case Study: Gateway Livestock stays connected 24/7 with Versature VoIP

Gateway livestock group of companies stays connected 24/7 with versature

Gateway Livestock, a livestock transportation company, needed a flexible and reliable phone solution to support its 24/7 dispatch service. Its existing system created bottlenecks as call volume grew, making it difficult to operate efficiently. They turned to Versature for a VoIP solution to ensure constant client accessibility.

Versature implemented a simultaneous ring feature, allowing a single customer call to be answered by anyone in the carrier department. This was managed through an easy-to-use online portal. The solution provided immediate improvements in call quality and, through call forwarding, enabled the dispatch team to work from any location while maintaining constant client contact.

Gateway Livestock

Amy Cunningham

Logistics Coordinator