Versature
22 Case Studies
A Versature Case Study
Curling Canada, the national governing body for curling, faced a significant challenge in establishing reliable communications for its five annual national events, which are held in different cities across the country. Dealing with various regional telecom providers led to complex configurations and setup difficulties for their temporary event offices. They turned to vendor Versature for a SaaS-based VoIP solution to overcome this geographic hurdle.
Versature implemented a plug-and-play VoIP system utilizing Polycom phones. This solution allows Curling Canada to simply ship phones to any event location, connect them to the internet, and have a full communications hub operational within minutes. The results include easy setup of local event numbers with custom auto attendants, efficient features like voicemail-to-email for busy staff, and reliable operations for critical functions like vehicle dispatch, making event execution significantly easier for Curling Canada.
Glenn van Gulik
Director, Information Services and Technology