Case Study: CareWorx streamlines business and reduces downtime with Versature

Careworx Streamlines Their Business and Reduces Downtime With Migration to Versature

CareWorx, a top 100 global managed service provider, faced a challenge with its four disparate and aging on-premise phone systems, which led to unreasonable costs and disruptive downtime. Anticipating rapid growth, they needed a scalable and reliable solution. They chose to implement a VoIP-based phone service from Versature to consolidate and streamline their communications.

Versature partnered with CareWorx on a complex migration, assigning a dedicated manager to ensure a seamless and timely transition with no downtime. A year later, CareWorx reported that the service is rock-solid, highlighting fantastic call quality on international conferences and the excellent support from the Versature team, which has been crucial for maintaining their 24x7 service desk operations.

CareWorx Corporation

Gregory Bushell

Technology Operations Manager