Case Study: Rocket Industrial achieves 50% reduction in accounts receivable management time with VersaPay ARC

Reducing Time Spent Managing AR by 50% at an Innovative Packaging Company

Rocket Industrial, an innovative packaging company in the manufacturing and distribution sector that issues thousands of invoices monthly on Sage X3, was struggling with a manual accounts receivable process and ERP limitations. Teams spent hours each week pulling and filtering statements and aging reports, DSO was calculated manually, and customers weren’t being contacted until well past the company’s 10-day policy — forcing the finance director to choose between hiring headcount or finding efficiencies.

Rocket Industrial implemented VersaPay ARC, a cloud-based invoice-to-cash solution that automates presentment, collections, payments and cash application, enables autopay, and gives sales and finance 24/7 access to customer accounts and metrics. The result: customer statements and weekly sales emails are automated (weekly emails now take two minutes), small-customer chasing was eliminated, 93% of invited customers adopted the portal, and time spent managing receivables fell by 50%, improving scalability and finance–sales collaboration.

Rocket Industrial

Traci Leffel

Director of Finance