Case Study: ShopOne Centers achieves 33% reduction in receivables with VersaPay ARC

Reducing Receivables by 33% at Fast Growing Retail REIT

ShopOne Centers, a fast-growing retail REIT managing grocery-anchored shopping centers and processing about 5,000 invoices a month (ERP: MRI), faced rising, long-dated receivables and frequent tenant disputes. Tenants lacked visibility into CAM billings and balances, the AR manager was overwhelmed handling inquiries and manual check processing, and the company needed scalable AR processes to support growth.

ShopOne implemented VersaPay ARC, a cloud-based invoice-to-cash solution with a self-service tenant portal, online payments, collaboration tools, and automated cash application. The platform cleared up multi-year balances, increased online payments, and reduced receivables by 33%, enabling faster cash flow to fund property improvements and acquisitions without relying on credit.

ShopOne

Joseph LoParrino

CAO