Case Study: Mid-Atlantic-Based Construction Company achieves 90% online payment adoption with Versapay

How This Construction Company Achieved +90% Customer Adoption for Online Payments

A Mid-Atlantic-based construction company specializing in insulation installation struggled with manual accounts receivable work, spending 75% of its time on paper mailings, customer calls, and collections. Using Sage Intacct, the team also faced challenges finding invoice and payment details across multiple systems, which made it hard to answer customer questions quickly and manage multiple purchase orders and invoices.

Versapay implemented an accounts receivable automation and online payment solution that integrated with Sage Intacct, giving customers a 24/7 payment portal and automating invoicing, reminders, and collections workflows. As a result, the company achieved 90% online payment adoption, reduced manual collections time by 75%, and cut DSO by 30% from 60 days to 40 days.