Case Study: RPC cuts overdue accounts by 70% and strengthens cash flow with Versapay's click-to-pay invoicing

How RPC Reduced Overdue Accounts by 70% to Strengthen Cash Flow

The Research and Productivity Council (RPC), a research and technology organization handling 1,300+ invoices monthly, was struggling with manual accounts receivable processes and limited payment options. Clients typically took more than 30 days to pay, and RPC faced $800,000 in invoices more than 90 days overdue, creating a serious cash-flow and collections crisis.

RPC implemented Versapay’s click-to-pay solution embedded in Microsoft Dynamics to automate invoicing, enable online and auto-charge payments, and tokenize card data for PCI-compliant security. Within five months RPC cut accounts over 90 days past due by 70% (reducing overdue balances from $800K to $200K), saw payments hit the bank in about two days, and freed their AR team for more strategic work—earning their AR specialist internal recognition for improved collections.

RPC

Tammy Craft

Credit & Collections Management Specialist