Case Study: Cole, Scott & Kissane achieves same-day cash application and reduced errors with Versapay

How Law Firm Cole, Scott & Kissane Streamlined Cash Application Amid Growing Payment Complexity

Cole, Scott & Kissane (CSK) is a full‑service Florida law firm that grew to more than 565 attorneys across 13 offices, bringing a surge in customer payments and complexity for accounts receivable. The firm struggled with manual reconciliation of mailed checks and ACHs—often missing remittance details—which caused multi‑day cash application delays, errors, reversals and unnecessary customer follow‑ups.

CSK implemented Versapay’s cash application automation, integrated with their Aderant financial system, to capture data from mailed checks and ACHs, prompt for missing remittance information, post payments to Aderant and archive payment records. The change moved cash application from 2–3 days to same‑day processing, eliminated misapplications, enabled repurposing of AR staff, improved cash‑flow forecasting and budgeting, and increased scalability and customer experience.

Cole, Scott & Kissane

Ed Aguero

Chief Financial Officer