Case Study: Engineering Sales Associates achieves a 73% reduction in past-due invoices in 3 months with Versapay

How ESA reduced past-due invoices by 73% in 3 months

Engineering Sales Associates (ESA), a distribution company handling about 700 invoices per month, faced a heavy accounts receivable burden with one senior accountant managing invoicing, collections and reconciliations. With 33% of invoices past due, ESA set a 50% reduction target — and the effort also earned recognition in Versapay’s AR All-Star Awards.

ESA integrated AR into its NetSuite ERP using Versapay, moved to online invoicing, and adopted structured, tracked customer outreach and automated payment reconciliation (including tokenized card handling). Within three months past‑due invoices fell from 33% to 9% (a 73% reduction), cutting manual work, accelerating cash flow, and improving collections predictability.

Engineering Sales Associates

Kathie Lampkin

Senior Accountant