Case Study: Carter Lumber achieves 100% centralized invoice-to-cash operations with straight-through processing from VersaPay

How Carter Lumber Centralized 100% of Their Invoice-to-Cash Operations with Straight-Through Processing

Carter Lumber, the 10th largest U.S. lumber and building materials supplier with 146 locations and over $1.1B in sales, was growing rapidly (about 70% over several years) and found its accounts receivable operations couldn’t scale. Expansion into new markets forced decentralization—salespeople deposited checks at local banks and faxed remittances—creating manual, time-consuming cash application, fragmented bank accounts, and unmanageable cash concentration reporting without simply hiring more AR staff.

Carter Lumber implemented VersaPay’s mobile check deposit and advanced cash application to create a straight-through invoice-to-cash process that captures payments and remittances in the field, automatically matches and posts them to Epicor Eclipse, and handles deposits centrally. The company centralized 100% of AR processing, cut AR payment-processing and reconciliation staff by over 50% (reassigning them to credit and collections), reduced peak processing from 2½ days to under one day, simplified cash reporting, and freed over 400 field reps from administrative tasks—improving efficiency and customer service.

Carter Lumber

Jeff Seder

Senior Vice President