Case Study: UNO achieves personalized mortgage broking and higher NPS with Vero

Uno boosts NPS from 23 to 80 with Vero

uno, a mortgage broking company, faced challenges with traditional email marketing platforms that required storing data in multiple places, leading to data inaccuracies, high costs, and complex maintenance. This siloed approach stifled their ability to deliver personalized, timely communications crucial for their customer journey.

By implementing Vero Connect, uno was able to send personalized emails directly from their own data warehouse, eliminating data duplication and ensuring real-time accuracy. This solution led to a massive reduction in overheads, streamlined their processes, and contributed to their NPS score increasing from 23 to 80.

Uno