Case Study: Apollo Munich Health Insurance achieves 3X faster sales cycle and 9X more policies with Verloop.io

Apollo Munich used Verloop to Shorten its Sales Cycle by Over 3X

Apollo Munich Health Insurance, a B2C health insurer and joint venture of Apollo Hospitals Group and Munich Health, was hampered by a slow, form-based sales process that took over 18 minutes on average to generate and qualify leads. To shorten the sales cycle, qualify leads earlier, and ensure enterprise-grade security, they engaged Verloop.io and its Conversational Sales and Marketing Platform (Verloop.io’s Conversational Sales Automation Live Chat).

Verloop.io deployed a conversational bot that automated product FAQs and the entire purchase flow (including payment), enabling real-time engagement and faster qualification. The solution cut Apollo Munich’s average start-to-sell time from ~18 minutes to under 5 minutes (over 3X faster) and helped drive a 9X increase in policies sold in a three-month span in 2018, while meeting the insurer’s security requirements.

Apollo Munich Health Insurance

Varun Yadav

Head of Digital Marketing