Case Study: Susquehanna Community Bank achieves centralized, high-resolution, easy-to-manage surveillance with Verkada

Susquehanna Community Bank - Customer Case Study

Susquehanna Community Bank, a Pennsylvania-based bank with six full-service branches, faced the operational headache of three separate legacy video systems, poor image quality and security blind spots as it expanded. To consolidate management, improve image clarity and meet financial-industry vendor vetting, the bank evaluated and selected Verkada’s hybrid cloud video solution (Verkada cameras and the Command software).

Verkada deployed enterprise 3‑megapixel cameras and the Command centralized platform, eliminating DVRs/NVRs and providing end-to-end encrypted, motion-triggered footage with up to 120 days of in‑unit storage. The first camera registered in about 15 minutes, image detail improved by over 50% versus 1080p, and staff can now search, export and share footage remotely—delivering simpler administration, scalable multi-site coverage and faster evidence sharing for Susquehanna Community Bank.

Susquehanna Community Bank

Bill Weber

Information Security Officer